Placing An Order
Placing an order on our website has never been safer or easier. Our website is PCI (Payment Card Industry) compliant for a secure environment. We use Authorize.net, a world-renowned credit card processor, and GoDaddy.com’s Extended Validation SSL:
This ensures safe handling and encryption of your sensitive information. Additionally, we offer you the option to save your credit card for future purchases. We use Authorize.net’s Customer Information Manager (CIM) module, which secures credit card information through “Payment Data Tokenization.” This means your actual credit card number will not be stored in our database; however, a “token” will be created that allows you easy access to your credit card for future purchases from our site.
We accept Visa, MasterCard, Discover, American Express, and PayPal on our website. For phone orders we can accommodate payments via check-by-phone, or we can provide you with wiring information for bank transfers.
AMD uses UPS exclusively for all domestic and most international shipments.* AMD strives to provide same-day shipping for phone and internet orders placed by 2 pm MDT. While same-day shipping is not a guarantee, we reach this goal 98% of the time. For orders outside the US please allow an extra 2-3 business days for order processing and verification.
*Note: UPS will only deliver to physical addresses. UPS cannot ship to PO Boxes or AFO/FPO addresses. Additionally, we ship all orders totaling over $500 with a signature required.
Shipments within the US
During checkout you have the option to select various services from UPS: Ground, 3-Day, 2-Day, and if available, Next Day. The rates quoted are actual rates from UPS. We do not use tables, and we do not inflate our shipping prices to make extra money. With our same-day shipping goal, most packages shipped by UPS Ground are delivered within 5-6 business days. Please click here to see a UPS Ground time-in-transit map for an ETA of your order.
Shipments to Canada
With a strong presence in Canada, AMD processes shipments to Canada daily. During checkout you have the option to select various services from UPS and the US Postal Service. The rates quoted are actual rates from the respective carriers. We do not use tables, and we do not inflate our shipping prices to make extra money. However, please note that shipping charges calculated by the website will not include brokerage fees, taxes, duties, or customs fees. You are responsible for paying these fees when your package arrives. Each province also has its own taxes. With this variable we cannot give an accurate estimate as to how much you will be charged by your governing body. If you have not ordered products from the US before, we recommend contacting a Canadian broker for help with import pricing and taxes. You can also click here to learn about “self-clearing” packages into Canada.
With our same-day shipping goal, most packages shipped by UPS Standard make their Canadian destination within 5-7 business days. Packages shipped via the US Postal Service can take up to 2 weeks for delivery.
International Shipments (excluding Canada)
AMD has shipped products to dozens of countries all over the world without any issues. Depending on where you are ordering from, certain shipping services may not be available. Shipping charges calculated by the website will not include brokerage fees, taxes, duties, or customs fees. You are responsible for paying those fees when your package arrives. In certain circumstances we allow international customers to request their own courier services. Please contact us at 877-315-8638 for more information.
Tracking Your Order
Once your order is processed and a shipping label is created, you will automatically receive an email notification that includes tracking information. Please add amajordifference.com to your “safe” list to ensure the email does not get delivered to your spam/junk folder.
At your request,. and at AMD’s discretion, you can make payments for product purchases via COD (cash on delivery). There is an $11 fee that will be applied to the total purchase amount exclusive of any other shipping charges. COD purchases are limited to US shipments and can only be paid for with USD. The COD payment method can be selected at checkout if the total order amount does not exceed $500. NOTE: there will be a $25 fee for returned checks.
Free Ground Shipping Offer
AMD offers free ground shipping via UPS for orders with a before-tax total of over $200. Exclusions to this offer include shipments to Alaska, Hawaii, international shipments, C.O.D. charges, and orders not placed through our website.
We are required by law to collect sales tax for any orders that are shipped within the state of Colorado.