Ordering & Shipping Categories Company Ordering & Shipping About AMD Meet the Team Made in the USA AMD & the Environment Rewards Program International Return Policy Legal Placing An Order Placing an order on our website has never been safer or easier. We use Authorize.net, a world-renowned credit card processor, and GoDaddy.com’s Extended Validation SSL: This ensures safe handling and encryption of your sensitive information. Additionally, we offer you the option to save your credit card for future purchases. We accept Visa, MasterCard, Discover, and American Express for phone and online orders. Additionally, you can use PayPal on our website. Same-Day Shipping AMD uses UPS exclusively for all domestic and most international shipments.* AMD strives to provide same-day shipping for phone and internet orders placed by 2 pm mountain time. While same-day shipping is not a guarantee, we reach this goal 98% of the time. For orders outside the US and Canada please allow an extra 2-3 business days for order processing and verification. *Note: UPS will only deliver to physical addresses. UPS cannot ship to PO Boxes or AFO/FPO addresses. Signature Required We ship all orders totaling over $500, or that include a Pay-Per-Cleanse® Package, with a signature required. Please make sure someone will be available to sign for the delivery. You will receive tracking info after your order has been processed for shipping. You can also sign up for UPS My Choice and take control over your UPS deliveries. Shipments within the US During checkout you have the option to select various services from UPS: Ground, 3-Day, 2-Day, and if available, Next Day (weekday delivery only). The rates quoted are actual rates from UPS. We do not use tables, and we do not inflate our shipping prices to make extra money. With our same-day shipping goal, most packages shipped by UPS Ground are delivered within 5-6 business days. Please click here to see a UPS Ground time-in-transit map for an ETA of your order. Shipments to Canada With a strong presence in Canada, AMD processes shipments to Canada daily. During checkout you have the option to select various services from UPS and the US Postal Service. The rates quoted are actual rates from the respective carriers. We do not use tables, and we do not inflate our shipping prices to make extra money. However, please note that shipping charges calculated by the website will not include brokerage fees, taxes, duties, or customs fees. You are responsible for paying these fees when your package arrives. Each province also has its own taxes. With this variable, we cannot give an accurate estimate as to how much you will be charged by your governing body. If you have not ordered products from the US before, we recommend contacting a Canadian broker for help with import pricing and taxes. You can also investigate “self-clearing” packages into Canada. With our same-day shipping goal, most packages shipped by UPS Standard make their Canadian destination within 5-7 business days. Packages shipped via the US Postal Service can take up to 2 weeks for delivery. International Shipments (excluding Canada) AMD has shipped products to dozens of countries all over the world without any issues. Depending on where you are ordering from, certain shipping services may not be available. Shipping charges calculated by the website will not include brokerage fees, taxes, duties, or customs fees. You are responsible for paying those fees when your package arrives. In certain circumstances we allow international customers to request their own courier services. Please contact us at 303-755-0112 for more information. Tracking Your Order Once your order is processed and a shipping label is created, you will automatically receive an email notification that includes tracking information. Please add amajordifference.com to your ‘safe’ list to ensure the email does not get delivered to your spam/junk folder. Free Ground Shipping Offer AMD offers free ground shipping via UPS for orders with a before-tax total of over $200. Exclusions to this offer include shipments to Alaska, Hawaii, international shipments, and orders not placed through our website. Multiple Shipping Addresses AMD cannot ship to multiple addresses. Orders that qualify for quantity discounts need to be billed and shipped to a single address. Sales Tax We are required by law to collect sales tax for any orders that are shipped within the state of Colorado.
