Ordering & Shipping

Special Announcement 

The Colorado county that AMD resides in (Arapahoe) has implemented a “shelter-in-place” mandate; however, AMD is allowed to continue shipping orders. Employees are working from home, so our shipping times will be lengthened and our repair process will be extended. We have also temporarily removed expedited shipping services until business returns to normal. Please allow 5-7 business days for delivery of domestic orders as well as extended shipping times for international orders.

Additionally, we will not be able to accommodate local pickup during this time.

Temporary office hours: M-F 9am-4pm Mountain Daylight Time 

Placing An Order

Placing an order on our website is safe and easy. We use the latest technologies to ensure your visit is secure. We accept Visa, MasterCard, Discover, and American Express for phone and online orders. Additionally, you can use PayPal on our website.

Shipping Options

During checkout, you have the option to select various services* from FedEx, UPS, and in some cases the United States Postal Service (USPS). The rates quoted are actual rates from the couriers. We do not inflate our shipping prices to make extra money. With our same-day shipping goal (see below), most packages shipped via ground service to the lower 48 states are delivered within 5-6 business days. You can see a ground time-in-transit map for UPS and FedEx (enter 80112 as the origin zip code).

*FedEx and UPS will only deliver to physical addresses. They cannot deliver to PO Boxes or AFO/FPO addresses.

Same-Day Shipping

AMD strives to provide same-day shipping for phone and internet orders placed by 2 pm mountain time. While same-day shipping is not a guarantee, we reach this goal 98% of the time.**  For international orders, please allow an extra 3-5 business days for order processing and verification.

**Any orders shipped using USPS will not be shipped the same day.

Signature Required

We ship all orders totaling over $500, or that include a Pay-Per-Cleanse® Package, with a signature required. Please make sure someone will be available to sign for the delivery. You will receive tracking info after your order has been processed for shipping. You can also sign up for UPS My Choice or FedEx Delivery Manager and take control over your deliveries. You can elect to waive your signature for all future orders from our company. Click here and follow the instructions.

International Shipments 

AMD has shipped products to dozens of countries all over the world without any issues. Depending on where you are ordering from, certain shipping services may not be available. Shipping charges calculated by the website will not include brokerage fees, taxes, duties, or customs fees. You are responsible for paying those fees when your package arrives. In certain circumstances we allow international customers to request their own courier services. Please contact us at (303) 755-0112 for more information. You may also check our list of international distributors to purchase locally. International orders will ship 3-5 business days after the order is placed.

Tracking Your Order

Once your order is processed and shipped, you will automatically receive an email notification that includes tracking information. Please add amajordifference.com to your “safe” list to ensure the email does not get delivered to your spam/junk folder.

Free Ground Shipping Offer

AMD offers free ground shipping via FedEx and UPS for orders with a before-tax total of over $200. Exclusions to this offer include shipments to Alaska, Hawaii, international shipments, and orders not placed through our website.

Multiple Shipping Addresses

AMD cannot ship to multiple addresses. Orders that qualify for quantity discounts need to be billed and shipped to a single address.

Sales Tax

We are required by law to collect sales tax for any orders that are shipped within the state of Colorado.